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[ DOTT. FRANCESCO_RUSSO ]

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ICT Consultant ICT Consultant

> Bridging Technology, Risk Management & Business

Il Profilo
Con oltre 25 anni di esperienza in reti, sistemi e IT risk management, mi occupo di amministrazione On-Premise e Cloud. Aiuto organizzazioni e imprese a garantire la conformità normativa (GDPR, ISO 27001, NIS 1 e 2) e offro servizi avanzati di Digital Forensics. Il mio obiettivo attuale è consolidare il mio ruolo di esperto in Cybersecurity e Intelligenza Artificiale Generativa, operando a livello internazionale in modalità remote-first.

Esperienza sul Campo
Dal 2005 sono Programmatore Sistemista e Privacy Manager per il Consorzio per la Bonifica della Capitanata, ruolo a cui affianco una continua attività di consulenza per realtà sanitarie e studi legali (Gruppo Salatto, Studio Torlontano, ecc.). Gestisco operativamente attività di DFIR (Digital Forensics and Incident Response), Business Continuity, Disaster Recovery e mitigazione dell'impatto dei rischi IT. In passato, ho coordinato team internazionali come IT Project Manager tra Amsterdam e Tallinn.

Visione Strategica e Competenze
Comprendere l'infrastruttura richiede anche una solida visione aziendale. Per questo ho integrato il mio background tecnico (Windows/Linux Server, reti TCP/IP, Firewall) con una Laurea Magistrale in Scienze Economiche conseguita con lode. Unisco l'approccio ingegneristico alle metodologie manageriali e Agile (ITIL v.3, Scrum, Six Sigma). Attualmente sto espandendo le mie competenze attraverso i percorsi ufficiali Google come Cybersecurity Expert e Generative AI Leader.

Oltre il codice
Lavoro correntemente in inglese (certificazione C2 Cambridge) e conosco altre tre lingue. Quando non sono alle prese con server o incident response, ricarico le energie a contatto con la natura, pilotando droni (UAS Open A1/A3), dedicandomi alla fotografia o sperimentando nuove tecniche ai fornelli.

Formazione in corso

  • Professional Cloud Architect (Google Cloud)

Formazione Accademica

  • Master in Gestione delle imprese e delle società MA659 (30/30)
  • Laurea Magistrale in Scienze Economiche LM-56 (110/110 e Lode)
  • Laurea Triennale in Scienze dell'Economia e della Gestione Aziendale L-18 (94/110)

Certificazioni
Di seguito l'elenco completo delle certificazioni conseguite, dei corsi di specializzazione e dei badge ottenuti, a testimonianza del continuo aggiornamento tecnico e professionale:

  • Cybersecurity Foundations Professional Certificate (ID: 51934206)
  • Microsoft Certified: Azure Fundamentals
  • Foundations of Operationalizing MITRE ATT&CK
  • Foundations of Purple Teaming
  • Autopsy Basics and Hands On – Digital Forensics (ID: YRXYSTQBK8)
  • GrassHopper Javascript – Coding Fundamentals, Coding Fundamentals II, Array Methods, Animations
  • Project Management Essentials Certified (ID: 55005870)
  • Scrum Foundation Certificate (SFPC) (ID: 43043593)
  • Six Sigma White Belt (ID: 55005099)
  • Six Sigma Yellow Belt (ID: 729673)
  • ITIL v.3 Foundation (ID: GR750562993FR)
  • Cybersecurity Essentials – Cisco Netacad
  • Introduction to Cybersecurity – Cisco Netacad
  • Introduction to Cisco Packet Tracer – Cisco Netacad
  • Introduction to Internet of Everything – Cisco Netacad
  • Google Analytics for Beginners
  • Google Digital Training (ID: R7ZXBVRRR)
  • The EU GDPR - An Introduction (ID: UC-0HROEMGN)
  • Eipass Progressive (ID: 8B77A028CB)

The Profile
With over 25 years of experience in networks, systems, and IT risk management, I specialize in On-Premise and Cloud administration. I help organizations ensure regulatory compliance (GDPR, ISO 27001, NIS 1 and 2) and provide advanced Digital Forensics services. My current goal is to consolidate my expertise in Cybersecurity and Generative AI, collaborating internationally in a remote-first work environment.

Field Experience
Since 2005, I have served as the System Programmer and Privacy Manager for the Consorzio per la Bonifica della Capitanata, alongside continuous consulting work for healthcare facilities and law firms. I operationally manage DFIR (Digital Forensics and Incident Response), Business Continuity, Disaster Recovery, and IT risk mitigation. Previously, I coordinated international teams as an IT Project Manager between Amsterdam and Tallinn.

Strategic Vision & Skills
Understanding IT infrastructure also requires a solid business vision. That is why I integrated my technical background (Windows/Linux Servers, TCP/IP networks, Firewalls) with a Master's Degree in Economics (Summa Cum Laude). I combine an engineering approach with managerial and Agile methodologies (ITIL v.3, Scrum, Six Sigma). I am currently expanding my skill set through the official Google Cybersecurity Expert and Generative AI Leader paths.

Beyond the code
I am fluent in English (Cambridge C2 certification) and have knowledge of three other languages. When I am not dealing with servers or incident response, I recharge my energy by immersing myself in nature, flying drones (UAS Open A1/A3), practicing photography, or experimenting with new cooking techniques.

Formazione in corso

  • Professional Cloud Architect (Google Cloud)

Academic Background

  • Postgraduate Master in Corporate and Business Management (MA659)
  • Master's Degree in Economics LM-56 (Summa Cum Laude)
  • Bachelor's Degree in Economics and Business Management L-18 (94/110)

Certifications
Below is the complete list of certifications, specialization courses, and badges achieved, demonstrating a continuous commitment to technical and professional development:

  • Cybersecurity Foundations Professional Certificate (ID: 51934206)
  • Microsoft Certified: Azure Fundamentals
  • Foundations of Operationalizing MITRE ATT&CK
  • Foundations of Purple Teaming
  • Autopsy Basics and Hands On – Digital Forensics (ID: YRXYSTQBK8)
  • GrassHopper Javascript – Coding Fundamentals, Coding Fundamentals II, Array Methods, Animations
  • Project Management Essentials Certified (ID: 55005870)
  • Scrum Foundation Certificate (SFPC) (ID: 43043593)
  • Six Sigma White Belt (ID: 55005099)
  • Six Sigma Yellow Belt (ID: 729673)
  • ITIL v.3 Foundation (ID: GR750562993FR)
  • Cybersecurity Essentials – Cisco Netacad
  • Introduction to Cybersecurity – Cisco Netacad
  • Introduction to Cisco Packet Tracer – Cisco Netacad
  • Introduction to Internet of Everything – Cisco Netacad
  • Google Analytics for Beginners
  • Google Digital Training (ID: R7ZXBVRRR)
  • The EU GDPR - An Introduction (ID: UC-0HROEMGN)
  • Eipass Progressive (ID: 8B77A028CB)
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Foto Francesco Russo

IT First Aid - Ep. 3 Printer always seem to be offline

Third installment of IT First Aid. Printers are temperamental. Have a document stuck in the "print queue" that you can't delete? Here is how to fix it by forcing the Windows print engine.

Printer Offline


Restarting the Print Spooler

The Spooler is the Windows service that manages files sent to the printer. If it crashes, the printer appears "Offline" or stuck.

  • Press Windows Key + R to open the Run dialog.
  • Type services.msc and press Enter.
  • In the list, scroll down to find Print Spooler.
  • Right-click on it and choose Restart.
    Spooler

This operation clears the jammed queue and reconnects the printer. Try printing again!